| frequently asked questions |
LOW VOLTAGE PENDANT FIXTURES
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1. Are the Pendant fixtures UL listed?
Yes, they are UL & CUL listed, you can find listed products at www.ul.com.
2. What are the different ways I can order pendant fixtures?
First of all, you have to determine the hanging method. You have three options.
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As part of a track system. In this application, you will not need a separate transformer. The fixture is built like a track head, fully equipped with a 50W electronic transformer. You will simply determine the track system:
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3-wire track (HHT fixture for "H" tracks)
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2-wire track (LHT fixture for "L" tracks)
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Wide 2-wire track (JHT fixture for "J" tracks)
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2-circuit track(JHT fixture for "J2" tracks-requires use of J-CLIP)
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As part of a linear system. A separate transformer is required.
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As a single monopoint light.
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MI - On a mini 2½" monopoint. In this application, you will need a remote transformer.
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ME - On a 4½" monopoint with a built-in 50W electronic transformer.
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MO - On a 4½" monopoint. In this application, you will need a remote transformer.
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3. What type of dimmer do I use with these fixtures?
| Hanging Method | Transformer Type | Dimmer required |
| Track
system HHT, LHT, JHT fixture |
The transformer box encases a 50W electronic transformer. | Regular incandescent dimmer. |
| Monopoint
System ME fixtures |
The 4½" monopoint conceals a 50W electronic transformer. | Regular incandescent dimmer. |
| Monopoint
System MI and MO fixtures |
Separate transformer required. You may use any of the
following: a. EN-12 series electronic transformers b. SRT-250M, SRT-500M or SRT-1000M magnetic transformers. |
Corresponding to the transformer type, a. Regular incandescent dimmer. b. Low voltage magnetic dimmer. |
| Linear
System ST fixtures |
Separate transformer required. You may use any of the
following: a. EN-12 series electronic transformers. b. SRT-250M, SRT-500M or SRT-1000M magnetic transformers. c. SST-60E or SST-150E electronic transformer. |
Corresponding to the transformer type, a. Regular incandescent dimmer. b. Low voltage magnetic dimmer. c. Regular incandescent dimmer. |
4. In what lengths and colors do the pendant fixtures come? The cord/socket sets are available in 48" and 96", in both black and white. 5. What is included in the socket set? The socket set includes a socket, a 12V 50W JC-Bi-pin lamp, and a frosted bulb shield and either a 48" or 96" cord in black or white. 6. Can the pendant fixtures be field shortened? If so, which end of the cord do I shorten? They can be shortened to any length simply by cutting the socket wire to the desired length from the socket side, and reconnecting the wires to the socket which is easily accessed, and then replacing the bulb shield. 7. What types of shades are available? We have the dome and cone in red, yellow, white, blue and green. We also have the inverted open cone in pink, seafoam green and white. Metal shades are available in brushed aluminum and gold. Cylinders come in frosted white and powder blue. Finally, we offer an opal snifter style glass with blue, clear, or green swirls. 8. What does the "Hang-straight" tube accessory do? It is a plastic sleeve (like a straw) that goes over the cord to obtain a perfectly straight drop. Often times, pendant wires do not hang perfectly straight as the glass is too light to keep the cord straight. It gives the appearance of a metal rod, but has the flexibility to be cut to any length. 9. What finishes are available on the monopoint fixtures? All three styles, MI, ME and MO come in black, white, gold, and brushed nickel. 10. Are the pendants available in lengths longer than 8'? The longest we have is 8'. The reason we can't go any longer is to avoid a voltage drop. 11. Can I order the track version of the pendants in a 75W? No – they are only rated for 50W. 12. Is the bulb shield replaceable? Yes, as well as the ring that holds the bulb shield. 13. How can you mount a pendant light on a sloped ceiling? The canopy (ME, MI, MO), or track fixture is installed as usual on the sloped ceiling. The cord makes the bend. When using the hang straight tube, there will be a slight gap at the top fitting. (It is designed to fit inside the fitting which causes the slight gap when sloped).
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